About Us
Embracing an entrepreneurial mindset is essential when creating innovative solutions for today’s challenges in all types of organizations, communities, and groups. The NIACC John Pappajohn Entrepreneurial Center and North Iowa Small Business Development Center (Pappajohn SBDC Center) operates as a fully integrated business assistance center,supporting the development of entrepreneurs and the growth, innovation, and successful transition planning of existing businesses within the NIACC region.
We are the primary source for early entrepreneurship education (starting in fifth grade) across the spectrum, from sophisticated deal structuring for entrepreneurs to support for established businesses. We are committed to helping every entrepreneur, no matter their level of expertise, start and grow something great.

The NIACC Pappajohn Center
The NIACC Pappajohn Center was founded in 1997 through the generous support of Mr. John Pappajohn. The five John Pappajohn Entrepreneurial Centers are located at five different universities and colleges across Iowa and have helped create and launch over 1,000 companies. Iowa’s entrepreneurs can count on assistance and resources from the Pappajohn Center, whether the undertaking is a student enterprise, a new small business, a family business in need of a succession plan, an innovative technology start-up, or a corporate intrapreneurship project.
Iowa entrepreneurs are provided with a multitude of hands-on and easily accessible services each year, including:
- One-on-one business counseling
- Business start-up and expansion services
- Innovation and acceleration services
- Technical assistance
- Financial advice and access to capital
- Creating entrepreneurial communities and regions
- Entrepreneurial education for communities and students
Mission Statement
At the NIACC Pappajohn Center & SBDC, we are dedicated to enriching lives in North Iowa and endeavor to:
- Empower Entrepreneurs Through Education – Equipping individuals with the skills and knowledge to succeed in their entrepreneurial journeys.
- Drive Business Growth and Resilience – Providing tailored guidance and resources to help businesses launch, grow, and adapt in an ever-changing global environment.
- Foster Collaborative Partnerships – Working with stakeholders to leverage resources, inspire innovation, and amplify impact.
Vision
The vision of the Pappajohn SBDC Center is to empower North Iowa’s entrepreneurs by providing tailored support, innovative resources, and transformative education. We envision a thriving and diverse entrepreneurial ecosystem where students, small businesses, family enterprises, start-ups, and stakeholders flourish—driving growth, innovation, and economic success across the region.

The North Iowa Area SBDC
The North Iowa Area Small Business Development Center has been serving the counties of North Iowa since 1985. We are one of 15 regional assistance centers in the Iowa SBDC network. Our office is located in the John Pappajohn Business and Entrepreneurial Center on the campus of North Iowa Area Community College in Mason City. Our address, phone, and fax numbers are at the bottom of this page.
Owning a small business calls for vision, determination, and all the sound expertise you can find. The SBDC can guide you down the road to success with:
- One-on-one counseling by qualified professionals
- A variety of learning opportunities, including workshops, classes, online assistance, publications, and other resources
- Connections to other service providers, federal, state, and local resources, sources of capital,and similar assistance for small businesses
Federally Funded
SBDCs are a program supported by the U.S. Small Business Administration (SBA) and extended to the public on a non-discriminatory basis. SBA cannot endorse any products, opinions, or services of any external parties or activities.
Iowa’s SBDCs are partially funded by the U.S. Small Business Administration via a contract with Iowa State University, Ames. The State Center is headquartered in ISU’s new Gerdin Business Building, and the Iowa SBDC statewide program is hosted by Iowa State University’s College of Business.
Additional funding is provided by the State of Iowa. Support for regional centers is provided by SBDC host institutions and contributed funds. Our center’s host is North Iowa Area Community College.
What does this mean for our clients? It means that our business counseling services are federally funded and free of charge.
The SBDC Impact
Because 97.5% of Iowa’s businesses are small businesses (fewer than 500 employees), the SBDCs face a monumental task in assisting them. Yet Iowa SBDC results are extraordinary. According to the 2026 America’s SBDC Iowa impact report, their clients reported:
- $126.3 million in sales increases
- 235 new business starts
- 2,041 new jobs created
- $82.9 million capital infusion
For more information about the Iowa SBDC and other business assistance, visit www.iowasbdc.org.
Our Team
Dr. Candi Karsjens
Read More >Candi Karsjens is the the Executive Director of Innovation & Entrepreneurship for the North Iowa Area Community College John Pappajohn Entrepreneurial Center. She first joined the NIACC Pappajohn Entrepreneurial Center…

Brook Boehmler
Read More >Brook Boehmler is the Director of the North Iowa Area Small Business Development Center (SBDC). He comes to NIACC after serving the Greater Franklin County Iowa as the Director of…

Ashley Page
Read More >Ashley comes to NIACC with over 15 years of business and industry experience. She earned an Associate’s degree from NIACC, and a Bachelor’s degree in Accounting from the University of…

Joyce Martin
Read More >Joyce Martin is the Marketing and Community Relations Manager for the Pappajohn Center. She comes to NIACC after nearly 10 years of working in upstate New York as an antiques…

John Rosenfeld
Read More >John Rosenfeld is the Small Business Counselor for the John Pappajohn Entrepreneurial Center & North Iowa Area SBDC. He comes to NIACC after over 30 years of business experience in…

Raegan Hanson
Read More >Raegan Hanson is the Youth Entrepreneurship Coordinator for the John Pappajohn Entrepreneurial Center. Raegan comes to NIACC with a background in counseling and working with youth. Raegan received her Bachelor’s…

What We Offer
The NIACC John Pappajohn Entrepreneurial Center and North Iowa Small Business Development Center (Pappajohn SBDC Center) team is committed to unlocking the potential of every business. We have built a network of resources and services designed to inspire innovation, attract and connect entrepreneurs, foster collaboration, and accelerate start-ups and business growth. We offer well-designed educational programs (starting in 5th grade), events, business assistance, access to capital, and partner resources.
Entrepreneurship Education
Fostering an entrepreneurial climate and mindset reinforces entrepreneurship as an economic development engine, creating new businesses and jobs with strong anchors in the region. Audiences include K-12, community college, and community continuing education.Entrepreneur and Business Support
We’ve put the necessary tools in place to foster economic growth in North Iowa and bridge the gap between having great business ideas and growing a successful business. At our center, we diligently build partnerships to leverage limited regional resources to maximize regional impact.Innovation & Acceleration
The Pappajohn SBDC Center operates as a fully integrated business assistance center that supports local start-ups, early-stage businesses, and established businesses throughout the NIACC region. Our work focuses on helping clients pursue growth, innovation, acceleration, and technology-based opportunities at every stage of business developmentAccess to Capital
One of the most frequent questions asked by entrepreneurs and early growth-stage businesses is: “How can I fund my business idea?” The Pappajohn SBDC Center offers a number of programs and works collaboratively with bankers and stakeholders to help secure financing for viable entrepreneurs.







